Privacy Policy of Valiant Lifecare Medical Solutions (VLMS)
Last Updated: November 29, 2025
1. Introduction
Valiant Lifecare Medical Solutions (VLMS) (“we”, “us”, “our”) is committed to protecting the privacy and security of any personal or health-related information you share with us through our website, vlmshealthcare.com (the “Site”), or via our services. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights with respect to that information. By using the Site or engaging our services, you consent to the practices described herein.
2. Information We Collect
We may collect the following categories of information:
Contact Information: Name, business/organization name, email address, phone number — typically provided when you contact us, request a quote, fill out a form, or subscribe to communications.
Professional / Business Information: Organization type, role/title, company address, details relevant to your organization’s operations (if provided).
Communications / Correspondence: Any messages, documents, files, or notes you share when communicating with us or requesting services.
Usage Data (Technical): When you visit our Site, we may automatically collect non-identifying information such as browser type, IP address, device, pages visited, time spent — strictly for analytics, performance, and security monitoring.
If, as part of service delivery, you provide Protected Health Information (PHI) or other sensitive health data, VLMS will treat that data under our strict compliance and security policies (see section Security & Compliance).
3. How We Use Your Information
VLMS uses the collected information for the following purposes:
To respond to inquiries, requests, and service quotes.
To provide, manage, and deliver services you request (e.g. revenue cycle management, data services, compliance support).
To communicate with you about our services, updates, or changes in policy (only when you have opted in).
To analyze and improve our website and service offerings — ensuring quality, usability, and security.
To comply with legal, regulatory, and contractual obligations relevant to our operations.
We will not use your information for purposes outside those described here without obtaining your explicit consent.
4. Data Sharing and Disclosure
VLMS will not sell, rent, or lease your personal information to third parties. We may share or disclose data only in the following circumstances:
With service providers or subcontractors who assist us in delivering services — but only after they agree to confidentiality and security standards at least as strict as ours.
When required by law, regulation, or legal process, or to protect our rights, property, or safety of others.
With your explicit consent, if you authorize us to disclose specific information to a third party.
If PHI or sensitive health data is involved (for service delivery), any sharing or processing will adhere to relevant regulatory and contractual safeguards.
5. Data Security & Protection
We implement robust administrative, technical, and organizational measures to safeguard your information:
Encryption of data in transit and at rest when stored on our systems.
Access controls and role-based permissions, ensuring only authorized personnel handle sensitive or identifiable data.
Secure hosting and infrastructure, regular security audits and compliance checks.
Procedures for secure data handling, destruction or anonymization when data is no longer needed.
Continuous monitoring, logging, and risk assessment to minimize the possibility of data breaches.
For health-related data or PHI, we follow best practices consistent with relevant privacy and security frameworks, ensuring confidentiality, integrity, and availability of sensitive data.
6. Data Retention
We retain personal and business data only for as long as necessary to:
Deliver requested services or complete communications with you.
Comply with legal, regulatory, and contractual obligations.
Maintain internal record-keeping, billing or audit needs.
Once data is no longer required, we will securely delete or anonymize it in accordance with our data retention policies.
7. Your Rights
Depending on your jurisdiction and the nature of data, you may have the following rights:
Request access to the personal data we hold about you.
Request corrections or updates to inaccurate or incomplete data.
Request deletion of your personal data (subject to legal or contractual retention obligations).
Object to or restrict processing under certain circumstances.
Withdraw consent to communications or data processing (where applicable).
To exercise any of these rights, please contact us at privacy@vlms-global.com or support@vlms-global.com. We will respond in accordance with applicable legal requirements.
8. Cookies and Tracking Technologies
Our Site may use cookies or similar technologies to collect technical usage data (such as session data, page views, browser type) to improve user experience, analyze traffic, and for security purposes. This data is anonymous or pseudonymized and does not personally identify you.
You may manage or block cookies via your browser settings, though some features or functionalities of the Site may be affected.
9. Third-Party Links & Services
Our Site may contain links to external websites or integrate third-party services. VLMS is not responsible for the content, privacy practices, or security measures of those external sites. We encourage you to review the privacy policies of any site you visit from our Site.
10. Children & Minors
VLMS does not knowingly collect personal data from children or minors (under the age required by applicable laws). If you believe we have collected such information inadvertently, please contact us so we can promptly delete it.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted here along with a revised “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
We recommend you review this page periodically to stay informed.
12. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle data, please contact us at:
Valiant Lifecare Medical Solutions (VLMS)
📧 privacy@vlms-global.com
📧 support@vlms-global.com