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Terms & Conditions

These terms govern your access to valiantlifecare.com and the services provided by Valiant Lifecare Medical Solutions (VLMS). By using the site or engaging us, you agree to the terms set out below.

Effective date: April 2026

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and any additional terms referenced herein. If you do not agree, please discontinue use of the website.

2. Services

VLMS provides revenue cycle management, medical coding, HCC/risk adjustment, analytics, and related healthcare administration services. Engagements are governed by a separately executed Master Services Agreement (MSA), Statement of Work (SOW), and — where applicable — a HIPAA Business Associate Agreement (BAA). The content of this website is for informational purposes only and does not constitute an offer or binding commitment.

3. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the property of Valiant Lifecare Medical Solutions or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written permission.

4. Permitted Use

5. Client Obligations

Clients engaging VLMS services agree to provide accurate and complete information, cooperate reasonably with VLMS staff, maintain their own compliance obligations, and honor invoices in accordance with the applicable SOW. Clients remain the custodians of record for their patients and members and retain all regulatory responsibilities not expressly delegated to VLMS.

6. Confidentiality

Each party agrees to protect the other party's confidential information with at least the same degree of care it uses to protect its own confidential information of similar importance, and in no event less than reasonable care. PHI is handled exclusively under the applicable BAA.

7. Disclaimer of Warranties

The website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied. VLMS disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law, VLMS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website. For services provided under a signed agreement, liability is governed by the terms of that agreement.

9. Indemnification

You agree to indemnify, defend, and hold harmless VLMS and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your breach of these Terms or your violation of any law or third-party rights.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. Any disputes shall be resolved exclusively in the state or federal courts located in Delaware, unless a separately executed agreement specifies otherwise.

11. Changes to Terms

VLMS reserves the right to modify these Terms at any time. Changes take effect when posted to the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at legal@valiantlifecare.com or through our contact page.

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