Technology-Assisted Coding
- Pre-processed charts reduce review time
- Faster throughput per coder
- Higher first-pass consistency
- Automated ICD/CPT suggestions
Launch a fully compliant, high-performance offshore capability center in 90 days — combining domain-trained healthcare teams with technology-driven workflows.
The path forward is not another vendor — it is ownership.
A GCC isn't a vendor relationship — it's your own offshore team, your processes, your data, and your culture.
| Attribute | Traditional Outsourcing | Valiant GCC Model |
|---|---|---|
| Operational control | Vendor manages, you observe | You own the team and processes |
| Data ownership & visibility | Shared or opaque | 100% yours — real-time dashboards |
| Talent & culture alignment | Vendor staff, pooled resources | Dedicated VLMS-trained specialists |
| Cost trajectory | Increases with scale and renewals | Decreases as GCC matures |
| HIPAA & compliance | Shared responsibility | HIPAA-native infrastructure built in |
| Technology and automation | Vendor-controlled tools, limited access | Smart workflows embedded from Day 1 |
| Scalability | Constrained by vendor capacity | Scale at your pace, your terms |
| Long-term ROI | Recurring costs, no equity | Built asset — lasting cost advantage |
All engagement models — Managed Services, Build-Operate-Transfer, or Fully Owned GCC — evolve toward full GCC ownership.
India's combination of talent depth, cost advantage, and time-zone alignment with US healthcare cycles makes it the clear choice for GCC operations.
World's largest pool of English-speaking clinical and coding professionals — with 500K+ trained healthcare IT & coding professionals available.
Mature regulatory understanding of US healthcare — CMS, HIPAA, AAPC/AHIMA standards — and an established GCC legal framework (SEZ, STPI, IT/ITES).
India's business day overlaps US morning and evening shifts, enabling continuous coverage and a 60-70% cost advantage over comparable US operations.
We combine smart automation with domain-trained healthcare teams to create a high-efficiency, continuously improving operating model.
Automation handles volume. Teams handle judgment. Together, they outperform both.
Valiant brings live operating experience across six core healthcare operational verticals — ready to deploy in your GCC from Day 1.
End-to-end RCM — charge capture, claim submission, denials management, and AR recovery. Proven workflows refined across hundreds of provider clients.
CPC/CCS-certified coders for inpatient, outpatient, and specialty coding. HCC capture, chart reviews, and coding audits with full regulatory alignment.
Prospective, concurrent, and retrospective RAF reviews. HCC gap identification and member-level risk optimisation for Medicare Advantage and commercial plans.
Primary source verification, CAQH management, payer enrollment, and re-credentialing workflows — keeping providers compliant and in-network without delays.
HEDIS and risk-adjustment abstraction, clinical data retrieval, and quality measure reporting. Accurate, audit-ready outputs delivered at scale.
Workflow tooling, analytics dashboards, RPA-assisted processes, and integration with your existing EHR/PM/billing platforms — from Day 1.
A proven launch playbook built across multiple GCC deployments. We handle everything so your team stays focused on care.
Operational assessment, process mapping, and GCC feasibility scoping.
Indian entity setup, SEZ/STPI registration, IP and data agreements.
HIPAA-compliant workspace, secure IT build-out, VPN and access controls.
Domain-specific recruitment, skills testing, compliance training and onboarding.
Knowledge transfer, parallel running, automation deployment, and live dashboards.
Performance analytics, headcount growth, workflow refinement, and continuous improvement.
We don't just consult on GCCs. We build and run them — with the domain depth that comes from operating healthcare workflows ourselves.
We operate exclusively in healthcare — no generic overlap. Every hire, tool, and process is built for clinical and revenue cycle work.
We run the same operations you'll be building — giving us real-time insight into what works, what breaks, and how to optimise faster.
Security architecture built from the ground up for PHI — not retrofitted. BAAs, data residency controls, and audit trails included.
Multi-stage domain testing ensures every hire meets clinical and compliance standards before touching a single record.
Six-phase launch playbook refined across multiple GCC deployments — minimising disruption while achieving operational readiness in 90 days.
We stay engaged beyond launch — managing performance, scaling the team, and evolving tooling as your GCC matures.
Start where your organisation is ready. Every model is designed to evolve toward full GCC ownership at the pace that works for you.
We operate. You benefit.
We build it. You own it.
Your entity. Your team. Your GCC.
All models evolve toward full GCC ownership — we work with you at every stage of that journey.
For a 100-person healthcare operations team, the numbers are clear — and the savings compound every year the GCC operates.
Every GCC engagement begins with a fully loaded cost model — covering hiring, infrastructure, compliance, management overhead, and technology tooling.
No hidden costs. No surprises. This transparency is how we build CFO-level trust from Day 1.
Includes fully loaded GCC cost: hiring, infrastructure, compliance, management, and technology operations. 3-year savings exceed $8M as the GCC reaches full maturity.
Compliance isn't a checkbox at Valiant — it's the operational foundation on which every GCC is built.
BAA-covered, PHI-isolated environments with end-to-end encryption and access logging from day one.
ISO 27001-aligned controls, SOC 2 readiness, role-based access management, and zero-trust architecture.
CMS, OIG, NCQA and state-level compliance baked into hiring requirements, training curricula, and QA processes.
Real-time QA dashboards, automated error flagging, and documentation trails that satisfy any payer or regulator audit.
"Partnering with Valiant to build our India GCC was the single highest-impact operational decision we made in three years. Within six months of launch, our coding accuracy improved to 97.8% and our cost-per-claim dropped by 58%. More importantly, we now own the operation — not just a service contract."Chief Operating OfficerLarge Multi-State Physician Group, Texas
In one conversation, we'll map your current operations and identify your highest-impact GCC opportunity. No commitment. Just clarity.