These Terms of Service govern your access to and use of our website, services, content, communications, and any related platforms made available by Valiant Lifecare. By accessing our website or using our services, you agree to these Terms.
Valiant Lifecare provides healthcare coding, medical coding support, documentation review, revenue cycle support, and related healthcare administrative services. Our services are designed to support healthcare organizations, providers, billing teams, payers, and authorized business partners in improving accuracy, efficiency, and compliance in healthcare coding operations.
Use our website and services only for lawful business, professional, or informational purposes. You agree not to misuse the site, attempt unauthorized access, interfere with operations, or violate applicable laws, payer rules, coding guidelines, contractual obligations, or third-party rights.
Information on this website is for general business and informational purposes only. Valiant Lifecare does not provide medical diagnosis, treatment, clinical decision-making, or patient-specific medical advice through this website. Healthcare providers remain responsible for clinical care, documentation, coding decisions, billing submissions, and compliance with applicable rules.
Valiant Lifecare may assist with coding-related workflows, documentation review, claims support, quality checks, and administrative healthcare operations. Final responsibility for medical record accuracy, provider documentation, code submission, claim submission, and payer compliance remains with the client, provider, or authorized organization.
You agree to provide accurate, complete, and authorized information. Valiant Lifecare is not responsible for delays, rework, billing issues, or compliance concerns caused by incomplete, inaccurate, outdated, or unauthorized information provided to us.
We handle personal, business, and healthcare-related information responsibly, following appropriate privacy, confidentiality, and security practices. Use may also be governed by separate agreements, privacy notices, BAAs, or data processing terms. See our Privacy Policy and Security Trust Portal.
Both parties protect confidential information shared during discussions, onboarding, delivery, audits, support, and communications — including business records, patient-related information, coding data, payer information, processes, pricing, and credentials.
Where a portal, dashboard, or secure file-transfer area is provided, you are responsible for keeping credentials confidential and restricting access to authorized personnel. Notify us promptly of any suspected unauthorized access or misuse.
To the maximum extent permitted by law, the website and services are provided on an as-is and as-available basis. We do not guarantee specific reimbursement outcomes, payer acceptance, audit results, claim approvals, revenue improvements, or regulatory outcomes.
We will not be liable for indirect, incidental, special, consequential, punitive, or lost-profit damages arising from use of the website or services. Liability is limited per the applicable agreement, or as otherwise required by law.
You agree to indemnify and hold Valiant Lifecare harmless from claims, losses, liabilities, damages, costs, or expenses arising from your misuse, violation of these Terms, unauthorized disclosure, or failure to comply with applicable laws or obligations.
Valiant Lifecare may update these Terms from time to time to reflect changes in services, legal requirements, security practices, or business operations. Updates are posted here with a revised effective date; continued use means you accept the revised Terms.
Questions about these Terms? Contact our Compliance Team at compliance@valiantlifecare.com, by mail at 16192 Coastal Highway, Lewes, Delaware 19958, USA, or through our contact page.
This website content is provided for informational purposes and is subject to the terms of any separately signed agreement between you and Valiant Lifecare.