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Privacy Policy

Last Updated: January 2026

This Privacy Policy applies to Valiant Lifecare Medical Solutions – VLMS Global Pvt Ltd (“Valiant Lifecare”, “we”, “us”, or “our”) and governs the collection, use, and disclosure of personal information through our website https://valiantlifecare.com/ (“Site”). By accessing the Site, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy is compliant with:

  • Indian regulations including Section 43A of the IT Act, 2000 & Digital Personal Data Protection Act (DPDP Act), 2023

  • General Data Protection Regulation (GDPR) – EU & UK GDPR

  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)

  • EU-U.S. Data Privacy Framework (DPF), including UK Extension and Swiss-U.S. DPF Principles

1. What Personal Information Do We Collect?

A. Information You Provide Directly When you contact us via forms, email, or telephone, we may collect the following:

  • Full Name

  • Email Address

  • Phone Number

  • Company Name and Job Title

  • Any other information you voluntarily provide

B. Information Automatically Collected (Cookies & Tracking Technologies) When you visit our Site, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring URLs

We use cookies and similar technologies for analytics, performance tracking, session management, fraud detection, and personalized marketing. You may adjust cookie settings through your browser or via our Cookie Consent Banner.

2. How Do We Use Your Information?

We use your Personal Information solely for lawful purposes, including:

  • Providing requested services

  • Communicating updates about our products or services

  • Improving Site user experience

  • Marketing and promotions

  • Compliance with legal requirements

  • Fraud prevention and security

3. Will Your Information Be Shared?

Valiant Lifecare does not sell your Personal Information. We may share data with:

  • Trusted service providers (e.g., hosting, CRM, analytics, marketing)

  • Legal authorities when required by law or court orders

  • Third-party processors bound by confidentiality agreements

4. Data Retention

Personal Information is retained only as long as necessary to fulfill business purposes or legal obligations. When no longer required, data is securely deleted or anonymized.

5. Your Rights

Depending on your jurisdiction, your rights may include:

  • GDPR: Right to Access, Correction, Erasure, Restriction, Objection, Portability

  • CCPA/CPRA: Right to Know, Delete, Correct, Opt-Out, Limit Use

  • India DPDP Act: Right to Access, Correction, Grievance Redressal

To exercise your rights, please contact us at info@valiantlifecare.com.

6. Security of Your Information

We implement advanced security measures to protect your Personal Information, including encryption, firewalls, access control, and routine security audits. While we strive to secure your data, no internet transmission is 100% secure.

7. Information Security & Compliance Certifications

As part of our commitment to safeguarding personal information and maintaining robust information security practices, we follow and may maintain compliance with recognized industry standards and frameworks, including (as applicable to our services and environment):

  • HITRUST Compliance Certificate

  • SOC 2 Type II Audit Report/Certificate

  • ISO/IEC 27001:2022 Certificate

  • HIPAA Compliance Certificate

  • ISO 9001:2015 Certificate

These certifications and attestations (where applicable) support our commitment to data protection, information security, and quality management. For more details about our current certification status, you may contact us at info@valiantlifecare.com.

8. Children’s Privacy

Our Site is not intended for users under 16 years of age. We do not knowingly collect data from children. If such data is discovered, it will be deleted immediately.

9. Third-Party Links

Our Site may include links to external websites. We are not responsible for their privacy practices. This Privacy Policy does not apply to external websites.

10. Cross-Border Data Transfers

Data may be transferred internationally. We comply with the EU-U.S. Data Privacy Framework, Standard Contractual Clauses, and other approved mechanisms as applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect new practices or compliance requirements. Please check this page periodically for updates.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@valiantlifecare.com Company: Valiant Lifecare Address: 16192 Coastal Highway Lewes, Delaware 19958 USA